Tips & Guidelines for Newbies

Finding a reliable and trustworthy roofing contractor may prove to be a more difficult task for some and let’s face it...our lives are busy enough already. Here are some tips to give you more confidence and to save you time on finding the right roofing company for you. 

Homeowners should always vet a few (2-4) roofing contractors before hiring them to minimize the risk of costly installation errors and eliminate the risk of damage to your property. Once you’ve narrowed down your choices here are some things you can consider:

Always ask and verify that they have License and Insurance

Many roofers work without the proper licensing and insurance and unfortunately some customers have no idea about this, but the result can prove to be costly and risky especially if something goes wrong and there is no justice for it like you would get if someone is licensed and insured. 

Licensing requirements for contractors vary, but most states require contractors to have proper insurance. In Florida, for example roofing contractors must be licensed and carry general liability insurance and worker’s compensation coverage. Make sure to ask for the contractors’ license numbers, and cross-check their insurance information with your state’s requirements. 

The number of years roofers have been working in the industry can give you a good idea of their level of expertise, but it is not always a guarantee that their workmanship and professionalism will be the best so consider asking for some references of previous jobs similar to your needs. You can view a few of our jobs in the gallery section.

Remember to always ask for recommendations concerning your roof A roofer should be able to explain to you in simple terms a solution to your roofing problem and why.

The timeline to complete a roofing project may depend on external factors such as material inventory, weather conditions, etc, but a professional contractor should be able to give a rough timeline for your project to decrease any inconvenience of the customer while the project is ongoing and before you give them any deposit. Most of our customers see roofing jobs as something they just want done and out of their hair. Not inconvenient delays to start and certainly not an unfinished roof that lasts several weeks. 

Even with the most detailed planning, unfortunately bad weather conditions may still arise or there may be underlaying issues that are present once the superficial roof is removed so make sure to ask your roofer about their plans in case of unpredictable events, such as extreme weather or additional wood repairs. An experienced roofer should make sure that they check the weather daily and give you updates about any rain or storm in your area and keep your roof sufficiently covered at all times to avoid damage to the inside of your home.

Always get the contact information of the designated person managing your project. If you have any concerns you need to quickly get in touch with them to clarify things. Keep in mind that a home improvement project is essentially a collaboration so it is important that you are both on the same page and maintain a good working relationship.

The path of reaching out to various contractors, getting a roofing inspection and quote and then finally completing your roofing project should run smoothly. It is best to take note of how promptly and kindly you are addressed from the first point of contact. That will give you major insight into how a company is organized and the level of customer service they invest in. You can trust that an organized and professional company will keep your sensitive information safe, make you feel comfortable to ask questions and get solutions to your problems, and will help you stay on schedule.

Now if you are looking for a roofing contractor in your area who can exceed these requirements... 

Neosun Roofing offers professional roofing services to meet the needs of our customers. Don’t forget to get your free estimate by calling us at 904-267-0202 or fill out the form here for more information.